Hello 
I’m Carolina
Empathic designer, critical thinker and curious creative
Turning complex B2B problems into simple, human experiences
About
I'm a product designer in Buenos Aires with 4+ years designing B2B products end to end, from research to shipped UI. I work remotely with teams in Europe and the US.
Most recently at Front, I designed AI that reviews the quality and customer satisfaction of every support conversation, so teams can see where to improve. I also helped teams discover our first AI features. Before that, I designed for health insurance, automotive and fintech clients at a digital product agency and a software company.
I'm the designer who keeps asking why. I love rethinking the problem before jumping to the solution. Outside work, you'll find me at my ceramics class, or making something else with my hands.
Experience
- 2025 - 2026
FrontProduct Designer
A customer service platform with AI agents and tools to measure support. I designed AI that reviews the quality and customer satisfaction of every conversation. Earlier, I helped teams adopt AI, from onboarding to knowledge sources.
- 2024 - 2025
EGOProduct Designer
A digital product agency, from strategy and design to development. I designed the customer app and website for OSDE, one of Argentina's best-known health insurers, as part of a large design team. I also designed a used-car auction platform.
- 2022 - 2024
ZerfUX/UI Designer
A software company that designs and builds digital products. I designed a B2B fintech's factoring and ordering platform from scratch, design system included, working in agile teams with engineers and a product manager.
- 2021 - 2022
Lina StudioGraphic Designer
Brand identity and social media design for clients of LINA, a branding studio.
